PetCareIQ app privacy policy
This policy covers the PetCareIQ app on iPhone and Android. It does not cover this website. The sign-up box on the home page explains how an email address entered there is used.
PetCareIQ is a pet health management app for iPhone and Android, published by William Delaforce. This page explains what happens to the information you put into the app.
1. Your data stays on your phone
Everything you enter (your pets, their medicines, food, conditions, allergies, observations, documents, photos, videos and reports) is stored on your phone in an encrypted database. PetCareIQ has no server and no user accounts. We do not receive, see or store any of your pet or personal information.
2. What we collect
Nothing. We do not run analytics, advertising or tracking in the app, and we do not sell or share data, because we never have it.
3. Reminders
Reminders are created on your phone and shown by your phone. No reminder information leaves your device.
4. Photos, videos, camera and files
If you add a photo or video, or attach a document, the app asks your phone for permission first. Files you add are kept inside the app on your phone. Camera and photo access is used only when you choose to add something.
5. Sharing with your vet (optional)
You can email a vet report from the app. The email is made on your phone and sent through your own email app, so it goes from your account to the person you choose.
You can also share photos and videos with your vet through your own Google Drive. This is optional and off until you tap Connect:
- Google's own sign-in page opens over the app. You never type your Google password into PetCareIQ.
- PetCareIQ can only see and manage files and folders that it creates itself. It cannot see anything else in your Google Drive.
- Files go to your Google Drive and stay private until you share the folder link.
- You choose how long each link works: 1, 3 or 6 weeks. When the time ends, the app deletes the folder from your Drive.
- You can remove a file or folder at any time, which also deletes it from your Drive. You can disconnect at any time, which ends PetCareIQ's access to your Google account.
- The files you upload are stored and handled by Google under Google's own terms and privacy policy. PetCareIQ does not keep a copy outside your phone and your Drive.
6. Backups
Backup and Restore creates a file of your data that you save or share where you choose. We do not receive it. Connecting Google Drive is never part of a backup.
7. Children
PetCareIQ is for adult pet owners and is not directed at children.
8. Deleting your data
Your data is on your phone, so you are in control of it. Deleting a pet in the app removes that pet's records. Deleting the app removes everything stored on the phone. Anything you shared to your Google Drive is deleted from Drive when the link ends or when you remove it in the app.
9. Changes to this policy
If this policy changes, the new version will be posted on this page with a new effective date.
10. Contact
Questions: admin@petcareiq.pet